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NOTICE: Please read this privacy policy carefully. This privacy policy explains what information we may collect and process when you visit the website (which includes any other website operated by Countryside Properties PLC). By accessing this website you give your agreement to the data practices described in this policy.

The policy also contains information about cookies, the types of cookies that are used on the website and how you may disable such cookies.

Countryside Properties PLC is legally obliged to use your information in accordance with all laws concerning the protection of personal data, including the Data Protection Act 1998 (the “Act”). Countryside Properties PLC is the data controller for the purposes of the Act. Whenever we process information about you, we will do so in accordance with the Act.

Countryside Properties PLC is listed in the Register of Data Controllers under the number Z1228581. This list can be accessed via www.ico.gov.uk

What information do we and third parties collect about you via this website?

We may collect, use and process the following information about you:

  • Anonymous information regarding the overall use of the website. This analysis of website traffic includes the use of cookies (see below).
  • Personal information that you provide by filling in forms on the website. This includes information you provide at the time of registering on the website. 
  • If you contact us, we may keep a record of that correspondence. We may also ask you for information when you report a problem with the website.

How do we protect your personal information?

We will do our best to protect your personal information and we will use technology that will help us to do this, however the transmission of your information across the internet is entirely at your own risk.

Once we have received your information, we will use strict organisational procedures, policies and security features to prevent unauthorised access and disclosure. We will keep your personal data on a secure server located within the United Kingdom and use it only for the purposes described in this policy.

In addition, we have strict security procedures covering the disclosure of your information in accordance with the UK Data Protection Act 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.


How do we use the information that we collect?

We may use the information that we have collected for any of the following purposes:

  • To help us improve the design and layout of the website, and to ensure that content is presented in the most effective manner for you and for your computer
  • In aggregate form, for statistical analysis and developing our marketing plans
  • To provide you with information about products, services or offers that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. If you no longer wish to receive such information, please send an e-mail to group@cpplc.com
  • To respond to any queries you make 
  • To notify you about changes to our products and/or services


Who do we share information with and disclose information to?

Your privacy is important to us. We will not sell, rent, trade or otherwise disclose your personal information to any third party. However, we may share this information with those companies working on behalf of Countryside Properties PLC. These partners will store and use your information to provide you with services that a) you have personally requested or b) Countryside Properties PLC feels is necessary to keep you informed of. At no point will these partners use your information for any secondary purposes.

Countryside Properties PLC may provide aggregate statistics about our services, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.

Countryside Properties PLC reserves the right to access and disclose individually identifiable information to comply with any legal obligation or governmental request, or in order to enforce or apply our Terms and Conditions, or to protect our rights, property or safety.

In disclosing your personal information in any of the circumstances described above, we may need to send your personal information outside the European Economic Area (“EEA”). When you submit your personal information to us via this website and by using this website, you are giving your consent to the use of your personal information in the manner described in this policy and to the transfer of your personal information outside the EEA to a country or territory whose laws may not necessarily provide adequate levels of protection to personal information.


Use of cookies and analytical tools

A ‘cookie’ is a small text file stored on your computer to associate a unique ID with your visit in order to make it easier and faster for you to use the website.

Countryside Properties PLC may store temporary cookies on your computer when you look at certain areas of the website (for example, using our property search functionality). Our use of cookies is in no way linked to any personally identifiable information, and once you close the browser, the cookie is deleted automatically.

We use Google Analytics to help analyse the use of the website. This analytical tool uses cookies to collect standard website visitor information in an anonymous form, and does not include any personal information about you. The information collected (including your IP address) is transmitted to Google. This information is then used to compile statistical reports on overall website use for Countryside Properties PLC.

To find out more about cookies, including how to manage and delete them, visit www.allaboutcookies.org, or to opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Countryside Properties PLC will not (and will not allow any third party) to use analytics tools to track or to collect any personally identifiable information from visitors to the website. We will not associate any data gathered from this site with any personally identifying information from any source.

If we do want to collect personally identifiable information through the website, we will be transparent about this. We will make it clear when we collect personal information and will explain what we intend to do with it.


Changes to this policy

We may amend this privacy policy from time to time. New versions of this policy will be posted on this website and are effective immediately, so you may wish to check this policy any time you provide us with personal information.


Links to other sites

This policy only applies to websites operated by Countryside Properties PLC and not to the websites of other companies, individuals or organisations to which we provide links. Links to other websites are provided for information only, and may be subject to terms imposed by the owner of that site. We recommend you check the privacy policy of each website you visit.

Customer feedback and complaints

We welcome your questions and comments about privacy issues and the design of the website. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to group@cpplc.com